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The participant maintained to get all his earnings and the particular complaint is resolved. The Particular participant from Belgium received a bonus provide from typically the on collection casino, but this individual afterwards obtained info the particular offer you was not really legitimate. This Individual requested a refund regarding one,650 euros due to end upwards being capable to these sorts of unlawful procedures, as the casino was missing a license for the particular German born market. Typically The concern remained conflicting as the player do not really reply to end upward being able to the Issues Team’s questions, which often led to the being rejected associated with typically the complaint. This Particular creates it like a medium-sized on-line on line casino inside the bounds regarding our own categorization.
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- After offering the casino along with the required documents, their on range casino account had been completely confirmed.
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- The Particular player retained the option to end up being able to reopen typically the complaint within the particular long term in case wanted.
- Nevertheless, the particular issue got been fixed shortly following the participant called us, with the casino issuing the payment.
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- The participant expressed aggravation more than the online casino’s shortage regarding conversation and the particular repetitive asks for for paperwork, in the end deciding to cancel typically the complaint.
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- The Particular leftover disengagement asks for have been becoming prepared, in inclusion to typically the gamer verified of which everything was now alright.
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